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The Ronald H. Brown Center for Politics and Commercial Diplomacy

2010 Massachusetts Avenue, NW 2nd Floor Washington, DC 20036 Tel 202 835 0700 Fax 202 835 1954
E-mail RHBF@aol.corn
-A non-profit organization exempt from income tax under section 501(c) (3) of the Internal Revenue Code -

The Ronald H. Brown Center for Politics and Commercial Diplomacy, the cornerstone of the Ronald H. Brown Foundation, was created to train present and future leaders by providing unique educational opportunities for students to learn practical, hands -on skill in nonpartisan political development and commercial diplomacy. .

The Center provides instruction from both academics and practitioners with expertise in political training and international business.  Our innovative programming has sparked the interest of colleges and universities across the United States and South Africa as well as numerous corporations, agencies, and organizations .

Our undergraduate program was launched in June 1998.  The first Brown Fellowship program emphasized Political Skills Development.  It centered on a two-part internship that contributes to the mastery of critical skills.  Lectures and guest speakers on relevant issues as well as group and individual projects are designed to complement the internship experience.  In June 1999, a fellowship in Commercial Diplomacy was added.  This program, while focused more on international trade and policy, is structured much like the Political Skills Fellowship.  It includes internship placement, lectures, small and large group workshops and simulations, followed by topical research assignments/internship at the student’s home institution or local organization.  The Brown Center aspires to instill ideals of civic responsibility by integrating community service projects into the academic program as well.

 

The Ronald H. Brown Center

for Politics and Commercial Diplomacy

     Fellowship Programming

 Ronald H. Brown Fellows are challenged by a rigorous schedule of internships, lectures, and individual and group projects, which help to develop both general professional skills and program specific knowledge. The Brown Center’s unique two-pan program creates opportunities for students to not only acquire skills but to apply those skills in two very different settings. We offer two Fellowship training areas: Commercial Diplomacy and Political Skills Development. The students gain valuable insight through exposure in the workplace and in small group discussions with seasoned practitioners.

  Nature of Summer Internships

  Placement with major firms, agencies, and organizations in the DC area working on a specific project coordinated by the Center and the internship host. Internships are project-oriented, incorporating materials presented in weekly lectures. Representatives from the host organization are invited to participate in the Brown Fellows’ final project and simulation.

  The Brown Center provides:

  • Housing and meal plan for the summer session in Washington, DC

  • Weekly stipend to cover miscellaneous living expenses

  • Metro passes for local travel

  • Social activities and outings to area attractions

  • Financial assistance for related conferences and events

  • Individual counseling and placement assistance

 

        Participating Institutions

California State University Northridge
Columbia University
Hampton University
Middlebury College
St. John’s University
University of Texas Austin
Carnegie Mellon University
Duke University
Howard University
Ohio State University
University of Denver
University of Natal, Durban, South Africa


Staff

            Michael Brown, President

            Nicole Gore, Executive Director

            Geza Feketekuty, Academic Director

 Special Guest Speakers have included:

The Honorable Jack Kemp 1996 Vice Presidential candidate, former Secretary Housing and Urban Development

Ambassador Joe Wilson National Security Council

James Harmon Chair U S. Export-Import Bank

James Carville Political Strategist to President Clinton

George Stephanopoulos former White House advisor, ABC News

Marion Barry  Mayor of the District of Colombia

 

Student Selection Process The student selection process is designed to kindle the interest of students who demonstrate and aspire to goals and values exemplified by Ronald H. Brown's life and work. The leaders of the Center work with its governing school partners to develop an atmosphere of rigorous competition among a pool of students with the drive and determination reminiscent of Ron Brown. Throughout the process, students explore their own interests and carefully define their goals, providing a measure of assurance that the experience will be beneficial whether or not the student attends the Center program.

The Center selection process reflects the competitive nature and high standards of quality, academic excellence, diversity, commitment, well‑rounded experience, and goals of the participants. The process begins with the campus liaison. A liaison person at each governing school represents the Center, and acts as an active advocate, recruiter, and initial screener.

Monitoring/Evaluation

Throughout the program, students meet regularly with the Center’s Academic Administrator. The initial meeting establishes goals and objectives and outlines any deliverables required by the home institution andlor internship host. Further meetings are arranged to determine the students’ progress and his/her satisfaction with the program. The Academic Administrator will visit the home institutions/home intern host during the fall term in order to ensure continuity of the program.

Evaluation questionnaires are sent to students, faculty sponsors, and both the Washington and local internship hosts to monitor program quality.

Internship Placement and Evaluation

Based on the Center curriculum, students are placed in internships with receptive host organizations in the Washington, D.C. area. The Center works diligently to match students' interests and compatibilities with organizations around Washington using its extensive network of political and business contacts. The key is to link the student interns with organizations that can actually benefit from the input/labor, including the intern on "real" projects with significant responsibilities. The Center has made assignments with the Executive Branch, Congressional Committees and many of the consulting firms working within these fields. These placements give the students an intimate knowledge of not only the key players in the fields of politics and commercial diplomacy but an introduction to the workplace environments and the business side of industry services as well.

Internships begin the second week of the program and run through the seventh week of the 8 week program. During the orientation week, each student is assigned to a project focused on a particular issue, campaign or theme. Students are given direction, access to resources, and input from the Center staff, instructors, and his/her intern host. Each host organization designates a supervisor/mentor for the student(s) who will meet with him/her at the beginning of the semester and periodically during the internship. This representative is also invited to attend and participate in the final presentations.

The final week of the program culminates in a policy/campaign simulation. Using the skills developed through their internships and the program courses teams will prepare a series of position and strategy papers and make an oral presentation to Center faculty, internship hosts, and fellow students.

While specific study requirements are established and grades ultimately awarded by the student's home institution, the Center prepares a qualitative evaluation of the student's work based on classroom performances and the reports of the internship supervisors.

Two Tracks : Politics and Commercial Diplomacy

Students can choose between two tracks – politics and commercial diplomacy. Some of the lectures are common to both tracks. Others are specifically geared to the professional requirements of the politician or commercial diplomat.  Students are welcome to cross over and attend lectures in either track, but are not required to do so.

Commercial Diplomacy Fellowship Program

Part I: Internships, Lectures, and Simulation workshops in Washington, DC

June 5- July 28, 2000

Students will get the “insiders” view from top practitioners, and get first hand experience through internships and simulations of real world negotiating scenarios and analysis of case studies. The program trains students in the integrated application of analytical tools to the solution of realistic problems in ‘‘commercial diplomacy." Commercial Diplomacy is defined as managing the relationship between private commerce and government policy, and inter-cultural communications and negotiations in international trade and investment.

Classroom instruction in:

  • Public Opinion Research

  • Developing a Message

  • Building and Managing Coalitions

  • Strategic Planning

  • Negotiating Strategy and Tactics

  • Dispute Resolution, Arbitration, and Mediation

  • The Politics of Trade

  • Trade Laws and Institutions

  • Issues of Economic Commerce

  • Communication and Cultural Sensitivity

Internship Placements with:

  • U.S. Dept. of Commerce Minority Business Development Agency Africa Desk

  • U. S. Dept. of the Interior

  • U. S. Dept. of State

  •  U. S. Dept. of Defense

  • National Association of Manufactures

  • Global USA Inc.

  • Coalition of Service Industries

  • Other private and non-profit organization

 

Part II - Independent Project at Home Institution

September-November

Students will work on a prearranged assignment applying the knowledge gained in the Summer session to the analysis of an international trade issue or policy of their own interest. The Brown Fellows work on independent projects under the supervision of a sponsoring professor.


Political Skills Development Fellowship Program

Part I - Internships, Lectures, and Simulation workshops in Washington. DC

June57- July 28, 2000

An eight week immersion into the fast-paced world of politics and policy which includes full-time hands-on internships, lectures, simulation projects and site visits all designed to bridge the gap between theory and practice. Political analysts, campaign managers, journalists, and elected officials share their experiences with the Brown Fellows in small private seminars.  Internships with major firms, agencies, and organizations in the DC area are project-oriented, incorporating materials presented in weekly lectures. The summer activities culminate in a comprehensive team project integrating all aspects of the Fellows’ training experiences.

Classroom instruction in:

  • Campaign Management

  • Marketing and Media

  • Public Opinion Research

  •  Fund-raising and Campaign Finance

  • Voter Contact and Technology

  • Electoral Stakeholders

  • Strategic Planning

  • Building and Managing Coalitions

Internship Placements with

  • National Council for Urban Economic Development

  • The Joint Center for Political and Economic Studies

  • Other private and non-profit organizations

  • U. S. Department of Commerce

  • Greater Washington Urban League

  • Leadership ‘98

  • Empower America

  • U.S. Secret Service

  • Greer, Margolis, Mitchell, & Burns

Part II -Public Service Project/Local Community Internship at Home Institution/

September - November

Students will work on a prearranged local assignment applying the knowledge gained over the summer in their own community. The Brown Fellows work in State/municipal offices, campus groups, or with local organizations in structured projects under the supervision of a sponsoring professor.

 

Appendix: Descriptions of Lecture Topics

I. Core Lectures

(taken by all RBC students)

1.         Public Opinion Research

An analysis of public opinion research uses in developing strategy, planning effective persuasive efforts and negotiating tactics on issues of public interest, involvement or impact. The lecture reviews major objectives and techniques of survey and focus group research, including sample selection, constructing questionnaires and pre‑testing surveys, modes of interviewing, developing discussion guides, and recruiting group participants. Students will learn guidelines for assessing cost implications of the research methods, practical problems in selecting and monitoring data collection services, and proper interpretation and use of qualitative versus quantitative data.

2. Developing A Message

Specialized forms of communication that political and diplomatic professionals use to win support or backing for their positions will be reviewed. Students discuss message development, the art and craft of persuasion, and the integration of research, strategy, tactics, and public feedback. Analysis and techniques of effective speech writing and presentation, and speech writing for public policy and media forums are emphasized. The lecture also explores how the delivery of a message and effects of the medium selected can best be utilized to reach an objective.

3. Marketing Ideas and Issues

This lecture addresses the question: "Can ideas and issues be effectively marketed like a bar of soap?" Students learn how strategists develop and implement marketing strategies for their clients. It examines the balance between advertising and public relations, special events, endorsements, interviews, etc., in the realm of public policy issues and persuasive campaigns. The lecture conveys an understanding of the importance of managing expectations and the message itself, the role of galvanizing events, and the impacts of opposition advertising. Management of public policy issues, rise of referendum and citizen initiatives, and the proliferation of issue-oriented campaigns directed at the grassroots through issues research are reviewed. This lecture also includes a brief look at how individuals and interest groups participate in the issues advocacy process and the evolving role of managers in such efforts.

4. Building and Managing Coalitions

This lecture allows students to see how coalitions are formed and to hear some of the intricacies of how they can be managed to effectively reach a public issue objective. The characteristics of effective coalitions are outlined, including how they are structured and financed. Guidelines for hiring outside assistance and how to balance competing interests are provided. A brief review of the roles and functions of coalitions within the framework of a public issue effort is also incorporated into the course presentation.

5. Working with the Media

Organization, practices, and norms of the major electronic and print media, media coverage of public officials, battles, interest groups, and issues of public policy will be discussed in this course. Students hear how to formulate strategies for getting favorable news coverage and exposure to forward a cause or objective under various conditions including crisis control. An understanding of how each media arrive at decisions of news coverage, and the implications these decision factors have for achieving the most favorable exposure to reach a specific or set of target goals.

6. Strategic Planning

Students are provided with an overview of the full strategic planning process for public issues, persona and policy initiatives. Practitioners discuss how to combine all aspects of strategy, initiative, image building, message development and delivery, and issue research to design and implement a successful and winning public initiative effort. It includes helpful suggestions on organizational structure, financing strategies, and operations management to reach the initiative's primary objective among target audiences.

 

II. ADVANCED LECTURES‑ POLITICS

(Taken by those in the Politics Program )

1. Campaign Management

A basic understanding of the components of running a successful political campaign will be presented to students. The lecture offers a more detailed review of campaign strategy development and objectives; including planning of events, activities, and opportunities; management of paid and unpaid staffing, acquisition and allocation of resources, utilization of outside consultants; and financial requirements, strategies, allocation and control within a campaign.

2. Fundraising

Creating and implementing a successful fundraising program including fundraising theory and guidelines, finance committee role and responsibility, large and small donor programs, and the role of PACs and party committees will be included in this course. Students are exposed to the legal and regulatory parameters of these organizations and resources in relation to campaign practices and responsibilities.

3. Scheduling and Advance Work

A review of the elements of a "winning" campaign offense covering the planning and utilization of both free and paid media (electronic and print), as well as scheduling and proper advance efforts for candidate and official appearances, events and opportunities are addressed in this lecture. It  provides students with practical examples of how to develop and manage a planned schedule of positive candidate exposure through media and personal appearances to targeted voter groups.

4.Voter Contact Programs

Students learn how a grassroots field plan is developed to fulfill campaign strategy and objectives. Efforts discussed include door‑to‑door, phone, and mail persuasive messages and activities, often blanketing a geographic area or targeting a specific voter profile. Course discussion also includes "Get-Out-the-Vote" strategies and initiatives sponsored by a candidate or the party and how these efforts can be orchestrated successfully.

5. Campaign

This lecture provides an examination of the high-tech tools and techniques now readily available to political campaigns and how they can be utilized effectively to further the candidate's position. Tools to be discussed include electronic voter files, segmentation and targeting techniques, direct mailing functions, computerized telemarketing methods, and Internet applications to message dissemination, image building, voter turnout, persuasive campaigns, etc. Students are given an elementary understanding of how these tools can best be utilized in an efficient and cost‑effective manner and the appropriateness of each in a campaign.

6. Electoral Stakeholders: Parties, PACs, Interest Groups

This lecture discusses the roles of parties, PACs and interest groups play in issues debate, policy formulation, and effective elections. The student hears basics about how these organizations function and flourish in today's political and public policy environment, including a general overview of typical strategies for supporting their particular objectives, causes or interests. Students also explore the parameters and levels of compliance each type of group must follow at the federal and state level through election laws, IRS regulations, etc.

 

III. ADVANCED LECTURES - COMMERCIAL DIPLOMACY

(Taken by those in the Commercial Diplomacv Program)

1. Negotiating Strategy and Tactics

Students acquire a basic understanding of the fundamentals of principled interest‑based negotiations, and the elements of an effective negotiating strategy. Emphasis will be on both basic theory and applied techniques and skills. The lecture covers problem identification, research and preparation, team building, brainstorming of options, development of negotiating strategies, establishing consensus on the agenda, building support for negotiating goals among stakeholders, actual negotiating technique and preparation of simulations. Students discuss how to set realistic goals, prepare for cultural differences, avoid costly misunderstandings and negotiate a framework capable of serving the parties well throughout a relationship.

2. Dispute Resolution, Arbitration, and Mediation

The lecture reviews international mechanisms for dispute resolution, arbitration and mediation, covering both government and private dispute resolution mechanisms. Students learn how governments resolve disputes through dispute resolution procedures in organizations such as the World Trade Organization and NAFTA, how private parties can seek to resolve disputes with foreign governments, and how businesses located in different countries can seek to resolve disputes with each other. Students also learn how parties to international commerce can avoid complex, costly and lengthy litigation‑based solutions to commercial disputes.

3. The Politics of Trade

Students learn about the domestic political process that affects trade laws and policies, and international trade negotiations. The lecture is designed to give students basics in the politics of trade, and how to work with legislators, their assistants and committee staff in pursuing the interests of business, government agencies, and NGO's on trade related issues. Students become familiar with the activities of major players, and the various strategic, tactical, decision-making and communication skills underlying the art of politics. Practitioners discuss how to support or oppose proposed trade policy related aims by representing government, business or public interests.

4. Trade Laws and Institutions

The laws, international agreements and institutions that govern trade with other countries are examined in this course. Students learn how they apply to international business transactions involving goods, services and capital. Topics include the main provisions of U.S. trade laws and international trade agreements, national and international institutions that govern trade‑related actions of governments, and the increasingly complex relationship between international trade agreements and a broad range of domestic policies, including domestic agricultural and industrial policies, domestic regulations in services, environmental, competition, investment, and labor policies. The lecture also examines the respective roles of bilateral trade negotiations, regional agreements such as NAFTA, and the World Trade Organization.

5. Issues in Economic Commerce

This lecture provide an up to the moment look at emerging and continuing issues in economic commerce. Practitioners bring a "hands‑on" perspective to the selected issues and events  discussed. Subjects vary, depending on the front‑burner issues of the day. Topics include major trade disputes with particular countries, pending trade legislation, key issues underlying current trade negotiations, or major global events that are expected to have a significant impact on U.S. trade and investment relationships with other countries. Students are expected to become familiar with the topics under review and to engage in the discussion and debate with instructors, practitioners, and among themselves.

 

Descriptions of Lecture Topics

I. Core Lectures

(taken by all RBC students

1.         Public Opinion Research

An analysis of public opinion research uses in developing strategy, planning effective persuasive efforts and negotiating tactics on issues of public interest, involvement or impact. The lecture reviews major objectives and techniques of survey and focus group research, including sample selection, constructing questionnaires and pre‑testing surveys, modes of interviewing, developing discussion guides, and recruiting group participants. Students will learn guidelines for assessing cost implications of the research methods, practical problems in selecting and monitoring data collection services, and proper interpretation and use of qualitative versus quantitative data.

2. Developing A Message

Specialized forms of communication that political and diplomatic professionals use to win support or backing for their positions will be reviewed. Students discuss message development, the art and craft of persuasion, and the integration of research, strategy, tactics, and public feedback. Analysis and techniques of effective speech writing and presentation, and speech writing for public policy and media forums are emphasized. The lecture also explores how the delivery of a message and effects of the medium selected can best be utilized to reach an objective.

3. Marketing Ideas and Issues

This lecture addresses the question: "Can ideas and issues be effectively marketed like a bar of soap?" Students learn how strategists develop and implement marketing strategies for their clients. It examines the balance between advertising and public relations, special events, endorsements, interviews, etc., in the realm of public policy issues and persuasive campaigns. The lecture conveys an understanding of the importance of managing expectations and the message itself, the role of galvanizing events, and the impacts of opposition advertising. Management of public policy issues, rise of referendum and citizen initiatives, and the proliferation of issue‑oriented campaigns directed at the grassroots through issues research are reviewed. This lecture also includes a brief look at how individuals and interest groups participate in the issues advocacy process and the evolving role of managers in such efforts.

4. Building and Managing Coalitions

This lecture allows students to see how coalitions are formed and to hear some of the intricacies of how they can be managed to effectively reach a public issue objective. The characteristics of effective coalitions are outlined, including how they are structured and financed. Guidelines for hiring outside assistance and how to balance competing interests are provided. A brief review of the roles and functions of coalitions within the framework of a public issue effort is also incorporated into the course presentation

5. Working with the Media

Organization, practices, and norms of the major electronic and print media, media coverage of public officials, battles, interest groups, and issues of public policy will be discussed in this course. Students hear how to formulate strategies for getting favorable news coverage and exposure to forward a cause or objective under various conditions including crisis control. An understanding of how each media arrive at decisions of news coverage, and the implications these decision factors have for achieving the most favorable exposure to reach a specific or set of target goals.

6. Strategic Planning

Students are provided with an overview of the full strategic planning process for public issues, persona and policy initiatives. Practitioners discuss how to combine all aspects of strategy, initiative, image building, message development and delivery, and issue research to design and implement a successful and winning public initiative effort. It includes helpful suggestions on organizational structure, financing strategies, and operations management to reach the initiative's primary objective among target audiences.

 

II. ADVANCED LECTURES - POLITICS

(Taken by those in the Politics Program )

1. Campaign Management

A basic understanding of the components of running a successful political campaign will be presented to students. The lecture offers a more detailed review of campaign strategy development and objectives; including planning of events, activities, and opportunities; management of paid and unpaid staffing, acquisition and allocation of resources, utilization of outside consultants; and financial requirements, strategies, allocation and control within a campaign.

2. Fundraising

Creating and implementing a successful fundraising program including fundraising theory and guidelines, finance committee role and responsibility, large and small donor programs, and the role of PACs and party committees will be included in this course. Students are exposed to the legal and regulatory parameters of these organizations and resources in relation to campaign practices and responsibilities.

3. Scheduling and Advance Work

A review of the elements of a "winning" campaign offense covering the planning and utilization of both free and paid media (electronic and print), as well as scheduling and proper advance efforts for candidate and official appearances, events and opportunities are addressed in this lecture. It  provides students with practical examples of how to develop and manage a planned schedule of positive candidate exposure through media and personal appearances to targeted voter groups.

4.Voter Contact Programs

Students learn how a grassroots field plan is developed to fulfill campaign strategy and objectives. Efforts discussed include door-to-door, phone, and mail persuasive messages and activities, often blanketing a geographic area or targeting a specific voter profile. Course discussion also includes "Get-Out-the-Vote" strategies and initiatives sponsored by a candidate or the party and how these efforts can be orchestrated successfully.

5. Campaign

This lecture provides an examination of the high‑tech tools and techniques now readily available to political campaigns and how they can be utilized effectively to further the candidate's position. Tools to be discussed include electronic voter files, segmentation and targeting techniques, direct mailing functions, computerized telemarketing methods, and Internet applications to message dissemination, image building, voter turnout, persuasive campaigns, etc. Students are given an elementary understanding of how these tools can best be utilized in an efficient and cost‑effective manner and the appropriateness of each in a campaign.

6. Electoral Stakeholders: Parties, PACs, Interest Groups

This lecture discusses the roles of parties, PACs and interest groups play in issues debate, policy formulation, and effective elections. The student hears basics about how these organizations function and flourish in today's political and public policy environment, including a general overview of typical strategies for supporting their particular objectives, causes or interests. Students also explore the parameters and levels of compliance each type of group must follow at the federal and state level through election laws, IRS regulations, etc.

 

III. ADVANCED LECTURES - COMMERCIAL DIPLOMACY

(Taken by those in the Commercial Diplomacv Program)

1. Negotiating Strategy and Tactics

Students acquire a basic understanding of the fundamentals of principled interest‑based negotiations, and the elements of an effective negotiating strategy. Emphasis will be on both basic theory and applied techniques and skills. The lecture covers problem identification, research and preparation, team building, brainstorming of options, development of negotiating strategies, establishing consensus on the agenda, building support for negotiating goals among stakeholders, actual negotiating technique and preparation of simulations. Students discuss how to set realistic goals, prepare for cultural differences, avoid costly misunderstandings and negotiate a framework capable of serving the parties well throughout a relationship

2. Dispute Resolution, Arbitration, and Mediation

The lecture reviews international mechanisms for dispute resolution, arbitration and mediation, covering both government and private dispute resolution mechanisms. Students learn how governments resolve disputes through dispute resolution procedures in organizations such as the World Trade Organization and NAFTA, how private parties can seek to resolve disputes with foreign governments, and how businesses located in different countries can seek to resolve disputes with each other. Students also learn how parties to international commerce can avoid complex, costly and lengthy litigation‑based solutions to commercial disputes.

3. The Politics of Trade

Students learn about the domestic political process that affects trade laws and policies, and international trade negotiations. The lecture is designed to give students basics in the politics of trade, and how to work with legislators, their assistants and committee staff in pursuing the interests of business, government agencies, and NGO's on trade related issues. Students become familiar with the activities of major players, and the various strategic, tactical, decision-making and communication skills underlying the art of politics. Practitioners discuss how to support or oppose proposed trade policy related aims by representing government, business or public interests.

4. Trade Laws and Institutions

The laws, international agreements and institutions that govern trade with other countries are examined in this course. Students learn how they apply to international business transactions involving goods, services and capital. Topics include the main provisions of U.S. trade laws and international trade agreements, national and international institutions that govern trade‑related actions of governments, and the increasingly complex relationship between international trade agreements and a broad range of domestic policies, including domestic agricultural and industrial policies, domestic regulations in services, environmental, competition, investment, and labor policies. The lecture also examines the respective roles of bilateral trade negotiations, regional agreements such as NAFTA, and the World Trade Organization.

5. Issues in Economic Commerce

This lecture provide an up to the moment look at emerging and continuing issues in economic commerce. Practitioners bring a "hands‑on" perspective to the selected issues and events  discussed. Subjects vary, depending on the front‑burner issues of the day. Topics include major trade disputes with particular countries, pending trade legislation, key issues underlying current trade negotiations, or major global events that are expected to have a significant impact on U.S. trade and investment relationships with other countries. Students are expected to become familiar with the topics under review and to engage in the discussion and debate with instructors, practitioners, and among themselves

6. International Communication and Cultural Sensitivity

Emphasis of this lecture is placed on learning how to communicate on both a country­by-country and global basis. Sensitivity to message interpretation and effective formal and informal communication channels will be analyzed. The growing use of the Internet in trade negotiation and international commercial exchange is reviewed. The course also identifies issues and practices which receive different receptions in different countries. Students learn the importance of cultural sensitivity in international commerce and are given a look at common mistakes made by American executives and discuss specific sensitivities and proper practices in selected countries.

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