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Training in Commercial Diplomacy – An Emerging Focus for Development Assistance Programs.

 

Introduction 

The importance of international trade and investment to the achievement of economic development objectives has increased the need for professionals skilled in trade policy development and negotiation, a field that has come to be referred to as commercial diplomacy. There is a severe shortage of such professionals in developing countries. 

            Developing countries need trained professionals in trade in order to take full advantage of the opportunities offered by international trade and investment, and the globalization of the world economy.  Training in this new profession is needed for officials responsible for the international economic policies of their countries, executives responsible for managing relations with foreign governments, and all other key stakeholders with a commercial or policy stake in international trade and investment.  They have to become familiar with the rules, institutional processes and standards that apply to global economic activity.  They have to acquire the skills necessary for the development of effective policies and negotiating strategies for their countries.  They also have to be able to develop effective strategies for the adoption of global standards with respect to the products and services they export, with respect to the infrastructure services they can make available to foreign investors, and with respect to the regulations that govern domestic economic activity. 

            The international trade community has increasingly recognized the importance of institutional capacity building and training in the trade area.  It is now one of the key issues on the agenda of the World Trade Organization. The heads of government of the G-8 countries – the United States, Canada, Japan, France, Germany, the United Kingdom, Italy and Russia, at their recent meeting in Okinawa stated in their communiqué that  “in view of the critical importance of trade for the development of developing countries, trade-related capacity building should be substantially expanded.” 

The shortage of trained trade professionals and the lack of training facilities for training such professionals is undoubtedly one of the factors that explains the tremendous gap in perceptions between developing and developed countries of the extent to which world trade rules support and facilitate the economic interests of developing countries. While developed countries feel they have gone much further than developing countries in opening their economies to international competition and in binding their national policies to global rules, developing countries point to their much smaller share of global markets and investments as proof that the system is biased against them. 

            Most international trade organizations and many national economic assistance agencies have developed training programs to fill the gap in trained trade professionals. Typically such programs consist of short-term workshops held in developing countries or training programs of one week to three months held in Geneva, Vienna or Washington.  These programs, however, have several shortcomings. They don’t have sufficient capacity to reach the full range of officials, managers and other professionals with responsibility for international economic policies or with a key stake in such policies. They don’t create a large enough pool of trained professionals so key officials who move on can be replaced with trained trade experts. They don’t provide a sustained training effort over a sufficient period of time to develop real professional competence. They do not provide training materials that would help graduates to retain and deepen what they have learned.  They fail to provide a sufficient local context to the training provided. 

What is required is the development of a network of both regional and national training centers that can reach the full range of practicing professionals with responsibilities and a stake in international trade and investment. Such training centers should be largely staffed by local experts and only supplemented by foreign experts. They should have access to generic training materials reflecting global best practices.  They should also have the means to develop materials customized for the particular trade interests, laws, institutions, cultural values and practices of the regions or countries involved. 

AID can help developing countries take better advantage of the opportunities offered by global markets by supporting the establishment of sustainable training programs in commercial diplomacy.  AID already has a number of programs that currently offer training and technical assistance in the trade area.  Through the CLDP program, AID supports technical assistance to developing countries in the process of seeking accession to the WTO. Other programs offer technical assistance and training workshops to countries pursuing regional economic integration objectives. These programs have been useful, but they are not adequate to achieve the sustainable institutional training capacity that developing countries need.  They could easily be adapted, however, to support a more comprehensive effort to establish a sustainable local training capacity. 

Several initiatives for the establishment of both national and regional training centers are under consideration, including the establishment of a training institute in Sri Lanka, the establishment of a regional training program in East Africa under the aegis of the Intergovernmental Authority for Development (IGAD), and a regional training center in Bangkok, Thailand.  The head of the Diplomatic Institute in Egypt has indicated that he intends to add a trade department to the Institute, and that he would like to include a segment on commercial diplomacy to the training given all incoming Egyptian diplomats.  If implemented, these programs could serve as models for programs elsewhere, The proposal for the establishment of the Sri Lanka Commercial Diplomacy Institute, which was endorsed by the Sri Lanka Minister for Internal and External Commerce and Food is attached. His department is now preparing a cabinet memorandum and draft legislation. Another attachment describes a proposal for an Egyptian Resource Center for Commercial Diplomacy Training.

  

The Challenge 

            Training in what is now referred to as Commercial Diplomacy is a relatively recent development. Training in the practical aspects of trade and trade negotiations was never developed as a recognized area of professional training in universities. Traditionally, trade policy professionals learned how to make or influence trade policy or how to negotiate trade agreements on the job. The first comprehensive graduate program leading to a Masters of Arts in Commercial Diplomacy (MACD) was developed in 1995 at the Monterey Institute of International Studies in Monterey, California.  A few other graduate schools have added individual courses on trade policy or negotiations. 

            Since not even the developed countries have developed a comprehensive system for professional training in commercial diplomacy, providing effective training for developing countries is that much more of a challenge.  There is not a ready field of experienced instructors in this area.  Moreover, virtually no training manuals, textbooks or other training aids have been developed in this field.  These gaps have not been filled by the international organizations or national development agencies offering seminars, workshops or short courses in this area. Typically, courses in trade policy development and negotiation offered by such organizations are developed around lecture notes prepared by individual experts hired to lecture on particular topics. There are thus few generic training materials in the field, much less training material customized to regional and national circumstances.  

If efforts to develop ongoing programs in this area are to succeed, world class training materials – including teacher’s manuals, text books, case studies, and other instructional materials - will have to be developed with the same level of professionalism as has been achieved in professional training for business management or public administration. The key international institutions that provide training in trade policy and negotiations have recognized the need for training materials and distance learning approaches, but they have made little headway to date.  The WTO is working on modules covering WTO rules and agreements. UNCTAD is seeking to develop customized modules for on particular negotiating topics for a few countries. The World Bank is working on a distance-learning program covering key trade policy issues. 

The establishment of an effective network of commercial diplomacy training centers in developing countries will require a comprehensive effort to train local instructors, to establish distance learning programs, and to develop both generic training materials reflecting global best practices and supplementary training materials customized to the different commercial interests, institutions, practices, and cultures of individual regions and countries.

Establishment of a Network of Regional and National Training Programs 

In order to equip developing countries to effectively participate in the global training system, it is not enough to organize a few seminars, workshops, or short courses staffed by experts from the developed world. Developing countries have to be given the means to develop sustainable indigenous training programs that can provide training in commercial diplomacy to everyone who is involved or has a major stake in the development of trade policy and the conduct of international trade negotiations. This calls for the development of a network of both regional and national training centers staffed by local experts. They should be trained to provide the kind of hands-on training that is required in this field. They should have access to generic training materials reflecting global best practices.  They should also have the means to develop materials customized for the particular trade interests, laws, institutions, cultural values and practices of the regions or countries involved.  Foreign experts can usefully supplement local instructors, but should not provide the core of such instruction. 

Instructors for training in commercial diplomacy could come from practitioners in both the government and the private sector that are found in every capital, as well as from university faculty members who have had some experience in working with international organizations and or their own government on trade issues.  Another source of local instructors could be found in the foreign embassies of countries with well-developed expertise in this area. The bulk of such instructors could serve as adjunct faculty. The permanent staff required to run such a program could be relatively modest, In some cases one full time instructor might be enough to teach core courses and to engage adjunct faculty.  The key to making such a low budget approach work would be the development of a kit of course outlines, teaching materials, distance learning resources, and teachers manuals, combined with programs to train the trainers.  An initial set of training materials is available from The Institute for Trade & Commercial Diplomacy web site, commercialdiplomacy.org

A training the trainer program could usefully designed around the model kit for the establishment of a commercial diplomacy training program. Such training the trainer programs could be establish in key regions of the world to serve the needs of countries in the region. Pilot projects currently under consideration in Sri Lanka, Thailand and East Africa could serve both as demonstration programs and as regional centers for training the trainers for neighboring countries.  Promising individuals might be sponsored by programs like the Fulbright program to attend programs like the graduate program in commercial diplomacy at the Monterey Institute for International Studies. 

The Content of a Comprehensive Commercial Diplomacy Training Program           

      A comprehensive training program in commercial diplomacy calls for courses in many different disciplines – economics, business, politics, law, media and public relations, international relations, negotiation and dispute settlement, area studies, foreign languages and culture.  An ideal program would be structured as a sequence of four distinct stages of instruction -- theory, institutions, techniques and skills, and integration -- which are described in more detail below. Such a sequence provides a natural progression in the learning process. Students’ knowledge of trade becomes deeper, and not just broader, as they progress through the program. 

      The four stages of the learning process are:

  • Theory. Courses on theory should provide the intellectual and conceptual foundation for the field of commercial diplomacy. This introductory phase of the program should include a heavy dose of economics, as well as courses in politics and policy analysis.

  •  Institutions. Courses in the second phase of training should introduce the institutional context of trade and trade policy. Courses would cover international and national trade organizations, regional trading arrangements, and international trade law.  Other courses could cover the history of thought on trade, the history and evolution of trade policy, in-depth analyses of case law and international institutions.

  • Skills and Techniques. In the third phase of training, students are in a position to combine their knowledge of economics, politics, law, institutions, media and culture into a coherent analysis of international commercial issues, and to develop an integrated strategy for advancing policy prescriptions desired by particular stakeholders. Students learn how to advance the commercial interests of their country or organization through the effective use of advocacy tools such as hearings, press conferences, coalition building efforts and negotiations. They learn how to write effective operational documents such as policy papers, briefing memoranda, negotiating instructions, reporting cables, press releases, testimony, op ed pieces, and speeches. Students learn to combine the disparate subjects previously covered in ways that will enable them to function effectively in the private and public practice of commercial diplomacy. Courses could include: courses on framing of trade issues; the art of politics; relations with press, public and legislative bodies; and negotiation tactics and skills.

  • Application in a Real World Environment. In the fourth phase of training, students learn how to apply everything they have leaned to current real world issues. They also learn how to develop effective operational strategies for advancing the interests of their country or organization through public advocacy tools, negotiation and dispute settlement.  This phase of training could include courses in which students participate in simulated trade negotiations, courses involving studies of current cases, and courses that give students the opportunity to examine a particular issue in depth and to prepare an effective negotiating strategy.

Training Material Required for Effective Training in Commercial Diplomacy 

            Implementation of an effective training program in commercial diplomacy requires the development of a variety of training materials.  It requires the development of instructional modules, teacher’s manuals and eventually textbooks for many of the courses listed above that are not part of the standard curriculum of university programs in economics, politics, law or public relations. It also requires the development of case studies, negotiating simulations and guides to the preparation of effective operational documents such as briefing memoranda, strategy papers, negotiating instructions, white papers, press releases and other public advocacy documents.   

The case study approach, like that used in Harvard's Executive Training programs, is effective in teaching the operational aspects of commercial diplomacy. Trade case studies are built around historically important or particularly interesting trade problems and demonstrate how they were addressed through advocacy programs, legislation, negotiations or dispute settlement.  They provide insights into the political and economic strategies that were employed by industry advocates, politicians and government officials.  Furthermore, they give both students and professionals a way to learn from past successes and mistakes. Case studies afford the critical opportunity to ask of past trade negotiations what went well, what didn't, and what could be improved?  

Simulations provide an opportunity for students to practice negotiation, mediation, dispute settlement and public advocacy skills while addressing real world issues in commercial diplomacy. Unlike case studies, which are historical, the simulations are drawn from real-world situations on current outstanding issues. Simulations provide a nuts-and-bolts perspective that is an excellent way to train trade professionals.  Simulations teach students how to integrate material from different areas of knowledge such as business, economics, politics, law, culture, public policy and science; how to simplify and focus complex issues to the priority issues; and how to make decisions in the face of imperfect information and the time pressures typical in the real world. Simulations teach not only the art of negotiation, dispute settlement and public advocacy, but also how to use research to pull together information relevant to these processes. 

Development of a Distance Learning Network 

            Distance learning resources should be an important component of any comprehensive effort to help developing countries to build an institutional training capacity in commercial diplomacy.  Several such initiatives have been launched, and in combination could provide an important foundation for the development of an effective network of distance learning resources. 

            The World Bank’s Global Distance Learning Network utilizes World Bank facilities around the world to deliver instructional materials in areas covered by World Bank programs. Instructional material is derived from courses developed by the World Bank Institute. The World Bank is also working with partners in other divisions of the Bank and outside organizations to develop additional courses. Development of instructional material in commercial diplomacy is still at an early stage of development. The World Bank has an important base to draw on, however, since it has organized many workshops and seminars on international trade in the past, and runs a course o international trade for officials from the transition economies in Vienna. 

            Another initiative in this area has been organized by the International Training Center of the State University of California at San Diego (SUCSD), which broadcasts monthly programs to over 150 sites in Latin America.  These broadcasts have included an annual live broadcast on different aspects of commercial diplomacy. 

            A third distance learning resource is provided by The Institute for Trade & Commercial Diplomacy’s web site, commercialdiplomacy.org, which makes training materials in commercial diplomacy available on line. It includes a model structure for training in this area, course outlines, instructional modules, case studies, simulations of negotiations and dispute settlement, sample documents, and a guide to other resources available over the Internet.      

International Coordination

In order to make real head way in the development of an effective approach to training in commercial diplomacy, it would be desirable to coordinate the efforts of the various international trade agencies, multilateral development banks, national economic development assistance agencies and private institutions currently engaged in developing programs and training materials in this area. 

            A possible initiative would be to organize a weekend seminar in Geneva. The ITC could organize such a workshop as part of its leadership responsibility under the JITAP Program, the Joint Integrated Technical Assistance Program, which is designed to help African country partners to benefit from the new Multilateral Trading System.  The workshop would bring together the ITC, UNCTAD, the WTO and private institutions like The Institute for Trade & Commercial Diplomacy, which is engaged in developing training materials for commercial diplomacy. Such a meeting could review currently available training material from the point of view of their pedagogical effectiveness and assessed needs, identify major gaps in coverage, and discuss the steps that might be taken to help expand the coverage and to fill the gaps.            

The proposed workshop would be organized around an initial set of presentations by the various international organizations and private educational institutions with programs in the area.  The presentations would cover the training materials each organization has developed, the educational philosophy underlying these materials, how these materials have been used, and current plans for the development of additional materials. The second part of the workshop would be devoted to a needs assessment and the development of an “ideal” curriculum and set of supporting training materials. 

            A third part of the workshop would focus on a review of current training programs in developing countries, and on current and potential initiatives to create a sustainable local institutional training capacity in the developing countries. This discussion could be organized around a review of current initiatives by the various organizations and an evaluation of past successes and failures in establishing locally sustainable training institutions in the area. 

The final session of the workshop would be devoted to a discussion of options for expanding the resources available for the development of training materials in the area, and for the establishment of locally sustainable training programs. 

Conclusion 

In order to train a generation of effective trade policy makers and negotiators in developing countries, it will be necessary to establish a network of training programs in commercial diplomacy in key capitals and regional centers. AID could play a key catalytic role in such an effort

 

.Model Curriculum

 

Analytical Tools

Policy Analysis
Commercial Analysis
Economic Analysis
Political Analysis

Laws and Institutions 

WTO Rules and Institutions
SAFTA Rules & Institutions
Other Regional Trade Agreements
Sri Lanka's Laws, Institutions & Policies in Trade
National Trade Laws, Institutions and Policies of key countries
Bilateral Investment Treaties; Treaties of Friendship, Commerce, Navigation

 Commercial Diplomacy Skills 

Negotiations
Mediation, Dispute Settlement & Conflict Resolution
Consensus Building, & Coalition Politics
Managing Relations with Politicians, the Media & Epistemic Community
Managing the Government/Business Interface

 Issues 

Tariffs & Quotas
Antidumping, Countervailing Duties
Industrial & Agricultural Support Programs
Regulation of Services (prudential, consumer protection, network integrity)
Health, Environment, Labor & Safety Issues
Labor Mobility
Foreign Investment
Anti-Bribery & Competition Policies
Civil Society –
      Integration of Trade Negotiations & Agreements into the Democratic
      Process.

  

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